Your mission: a five-star reputation.
Turn every great customer experience into more Google reviews. Operation Five Star combines tap-to-review NFC tags with automated review requests, monitoring, AI-assisted replies, and clear monthly reporting.
- 1 tap
- to open the review experience
- 24/7
- reputation monitoring
- 1 dashboard
- for every review and response
How it works
A tap turns happy customers into five-star reviews
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1
We program and place your NFC tags
Every tag is programmed to the business location, tested, and placed where customers naturally see it.
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2
Customers tap and review
One quick phone tap opens the review experience, removing the searching, typing, and friction that normally loses reviews.
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3
We monitor, respond and report
Reviews, ratings, response activity, and local visibility are tracked in one dashboard with clear monthly reporting.
Ask every customer, automatically
After each job or visit, a text or email invites the customer to leave a review. Reminders go out on the schedule you choose.
Upload a spreadsheet, connect your booking or payment tool, or send from the counter with a QR code or NFC card.
Upload a spreadsheet, connect your booking or payment tool, or send from the counter with a QR code or NFC card.
Every review answered, without the admin
Google, Facebook, Yelp and 35+ other platforms sync into one inbox. The AI Review Assistant drafts a reply in your tone for you to approve in a click.
Switch on auto-respond and every new review gets a reply within minutes. It can work through your old, unanswered reviews too.
Switch on auto-respond and every new review gets a reply within minutes. It can work through your old, unanswered reviews too.
Welcome honest feedback from every customer
Invite every customer to leave an honest Google review. A separate private feedback option lets customers contact you directly with concerns, while public reviews remain available to everyone.
What's included
Built for owners who want results without another daily task.
- Requests by text and email
- Invitations and reminders go out after every job or visit, on your schedule, from your own sender.
- AI Review Assistant
- Every platform in one inbox. AI drafts a reply in your voice; you approve it in one click.
- Auto-respond, even to old reviews
- Every new review answered within minutes, and the backlog you never got to cleared as well.
- AI Insights
- Plain-English summaries of what customers praise and complain about, drawn from every review.
- Widgets and video testimonials
- Sliders, grids, badges and a wall of love for your website. Collect short video reviews too.
- Private feedback first
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Give customers a direct way to share concerns with your team alongside an open invitation for everyone to leave an honest public review.
- Local Search Grid
- See where you rank on Google Maps street by street, and watch it move as reviews come in.
- AI visibility
- Find out whether ChatGPT and Google AI recommend you, and what they say.
Works with your tools
Review requests, triggered by the software you already use
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Google Sheets
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Google Calendar
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Email Trigger
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Webhooks
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Zapier
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Make
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n8n
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Pabbly Connect
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Calendly
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Square
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Stripe
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WooCommerce
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Shopify
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GHL
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HubSpot
Works with the platforms you already use
One dashboard for every review platform
We import your existing reviews and keep syncing new ones from the platforms below.
Trustpilot
Yelp
Yellow Pages
TripAdvisor
Yell
Thumbtack
The dashboard
Your reputation, on one screen
Ratings by platform, review trends, response times, your Local Search Grid rankings and what customers mention most. A summary lands in your inbox every week.
Questions, answered
- No. Review requests, replies and reports all run from the dashboard. If you want to show reviews on your site, you paste one snippet.
- By text or email after a job or visit, on a schedule you choose. In person, a QR code or NFC card at the counter opens the review page on their phone.
- Yes. The AI Review Assistant drafts replies in your tone for you to approve, or auto-respond answers every new review within minutes. It can also work through old reviews you never replied to.
- They are routed to a private feedback form first, so you hear about the problem before it becomes a public review. Happy customers go straight to Google.
- Google, Facebook, Yelp, Trustpilot and more than 30 others. Reviews sync automatically once connected.
- Plans are monthly. Upgrade, downgrade or cancel from your account at any time.
Ready to take control of your reviews?
Set-up takes a few minutes. We connect Google and Facebook with you.